ATECH MSP Blog

Businesses that utilize technology often try to make it last as long as possible to avoid the costs of overhauling their entire infrastructure. This can cause a lot of damage in the long term, though, especially if this practice leads to keeping technology longer than necessary. Let’s examine some of the variables that go into technology refreshes and how you can know when it’s time to do so.

Customer relationships are at the heart of any business that sells a service or goods, making a technology solution like a CRM a powerful way to jumpstart operations. Let’s review what some of the benefits of using a CRM are and how your organization might use one to the best of its ability.

Google Chat, a worthy successor to Google Hangouts, is a great tool for users that can help them be more productive throughout the day, but did you know that you might be missing out on a ton of functionality by forgoing some of these keyboard shortcuts? Let’s go over some of the most helpful ones and how you can use them to get more out of this tool.

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them?

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

Before this week, you probably never heard about Log4j. Right now, though, it’s the biggest topic in cybersecurity due to a massive vulnerability that is estimated to affect millions of devices. Your business needs to take this seriously.

Dealing with a hacked computer can be scary, but depending on the severity of the hack, you might not even know your infrastructure has been breached until it’s too late to stop it, putting you in a reactionary position. Let’s go over some of the telltale signs of a computer hack and what you should do about it.

You may already be familiar with the concept of hosting your business’ technology on your own in-house network, like a server unit, but some businesses struggle to manage hardware like this effectively. In all honesty, you can get largely the same benefits of an in-house server through a hosted solution. Nowadays, the cloud makes utilizing cloud services easier than ever.

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.

With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.

Those born in the 80s (as well as some others) will likely recognize
“Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start” as the Konami Code, a famous cheat code that first appeared in 1986. Since then, the Konami Code has spread, now being featured in software titles and websites. Let’s consider the origins of the Konami Code, and how it has been featured in the zeitgeist.

In a world of “as a service” business models, where services are distributed by month or by billing cycle, users are not necessarily buying things outright to replace them at a later date. The issue with this Software as a Service (SaaS) model is that too many of these solutions implemented all at once can create a messy web of software that needs to be managed. How can you make sure that you are getting the most out of your solutions without driving yourself up the wall?

It is certainly important that you update your software and hardware with the latest patches and updates, but it is also important to keep in mind that while these patches and updates resolve certain issues, these updates can also create problems of their own. An upcoming update to Google Workspace is the perfect example of this.

If your business wants to improve operations, one way it can do so is with an in-depth knowledge base that encompasses its policies and procedures for anyone who might work for you or take advantage of your services. Businesses that are well-documented have a much easier time when it comes to onboarding new talent, and with a thorough enough knowledge base, customers and vendors will have an easier time working with you, too. Today we are discussing the different types of knowledge base systems and why they might be a good fit for your business model.

It’s no secret that software often does not work as intended. Developers frequently discover bugs and patch them out. The same can be said for security vulnerabilities. Despite the importance of these updates, small businesses often fail to implement these patches and updates in a timely manner, a practice which can lead to more problems down the road.

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is awareness. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely yours.

Software is a major part of doing business nowadays. Not only do you depend on it to manage core functions of your business, that software can be purchased in multiple different methods. When choosing management software, your business needs to choose one that fits your needs, returns long-term benefits, and provides a platform that will help you build your company. Let’s go through some considerations you’ll need to consider when choosing management software.

Your business’ software is one of its critical assets, so it really can’t also host many risks to your security and business continuity. Therefore, keeping your software up-to-date and fully patched should be a priority. Let’s go over what patch management entails and why it is so important.

Once the cornerstone of many websites on the Internet, Adobe Flash Player is finally going into retirement. As soon as December 31, 2020 rolls around, support for the software will end. This means that it needs to be removed from your business’ technology before then.

After a long period, punctuated by no shortness of user demand, Chromebooks can now finally support Windows applications. Well, in a manner of speaking. Let’s examine the process that now allows a user access to the applications once denied to ChromeOS users, to consider if it is worth using after all.