ATECH MSP Blog

SMBs tend to pride themselves on how well they’re able to treat their customers. Larger enterprises sometimes lack the personalized attention that customers of small businesses get, despite having the tools to make it happen. Small businesses can also achieve this goal, and it’s all thanks to customer relationship management solutions. The right tool can improve sales, marketing efforts, and even customer satisfaction.

Two things are invariably true in the modern business landscape: technology will play an integral role in operations, and obtaining this technology will require a relationship with vendors and service providers. As such, anyone seeking to run a business successfully must interact with these external parties and enter into business contracts.

This needs to be handled carefully, so while we aren’t offering legal advice, you should follow a few practices before and during the negotiation of an IT contract.

Productivity is what fuels your personal or professional goals, and it’s easy to tie it into your self-worth if you’re not careful. It’s hard to be productive all the time, though. Today, we want to give you some actionable tips on how you can keep your productivity levels reasonably high.

If you work on a computer often, you’ve almost certainly been told to clean your cache. It usually amounts to clicking a button on a login screen or in the user settings. In today’s article, we will tell you all about cache and how to clean it on your iPhone and Android device.

Utilizing a form to gather data for your business offers myriad benefits, including insights into customer impressions, service needs, and employee feedback for collaborative decision-making. However, the challenge arises when it's time to consolidate responses—unless you're proficient with the available tools.

With remote and hybrid work models becoming prominent parts of the business world, it’s time to start considering the challenges and benefits that such work can bring about for your own organization. Specifically, you want to examine how engagement is affected by these workplace models. How can you ensure employee satisfaction, productivity, and retention even while utilizing a remote or hybrid workplace model?

If you regularly use Google Docs, you may already be familiar with templates. They can be a quick and efficient way to create certain types of documents that you often use. With several prebuilt into Docs already, you might wonder if you can make your own, and it turns out you can!

Let’s discuss how you can use Google Docs templates and how to make your own. First, we’ll look at what types of elements you might need to implement for your templates, and then we’ll get into the details of how to do it!

Autocorrect is one of those things that you either love or hate, depending on how many times it has saved you from embarrassment or been a source of embarrassment. Without appropriate context, it can sometimes struggle to offer you appropriate suggestions. Thankfully, you can make autocorrect work a bit better for you, and if you are just sick of it altogether, you can disable it.

Depending on your business’ level of use for Google Apps, you may or may not have them set up to allow for integration with various other types of services. If you do, however, grant other programs permission to access and use your Google Drive, you should know how to manage these permissions. That’s what this blog is all about today.

For the remote worker, video conferencing is an essential tool. Regardless if you are a veteran of using video conferencing or if you are a new remote worker, there are some tips that can help you be a more effective member of a remote team. Let’s go through four today.

The modern cyberthreat landscape is nothing to be trifled with, so it makes sense that as threats grow more powerful, so too do the solutions used to address them. Nowadays, there is a practice that is designed to address just how serious the threat of cybersecurity is: zero-trust IT. Let’s discuss these policies and how you might put them in place.

Productivity can be a challenging thing to measure and maintain, especially in a world full of distractions. Sometimes the distractions come from the nature of the work itself, and understanding this can become the key to overcoming them. Here are five tips you can use to overcome any workplace distractions and become more productive in the workplace.

Large files like videos aren’t exactly the ideal attachments for something like an email. There are also cases where you have to send multiple files, some of which may be large, attached to an email, but when the files are too large, this just won’t work. Thankfully, there are some ways around this, one of which is to compress files into a .zip file with a tool found in Windows 10.

Your business relies on technology for access to an IT infrastructure. One such piece of technology that you use on a daily basis, whether you realize it or not, is a server. A company that has a single server might be able to get away with less-than-stellar server management policies, but those that have multiple servers should never be skimping on the environment in which their servers live.

Many organizations are pushing for two-factor authentication, and it is easy to see why. The benefits are so great and the risks so devastating (and unnecessary) that there is no good reason to not implement two-factor authentication. Let’s discuss what two-factor authentication is, why it matters, and how you can set it up for your Microsoft, Google, and Apple accounts.

Patients and hospital visitors have come to expect Wi-Fi internet access. It’s no longer seen as an extra convenience, but a requirement for the comfort and confidence of your patients. That said, it’s your responsibility to provide reliable Wi-Fi access that is reasonably fast, secure, and easy to sign into.

Email is important, but it seems to steal so much of your valuable time, doesn’t it?

Conquering your never-ending inbox can seem like a feat all in itself—let alone having it done before lunchtime. There’s an easier way, and when done properly, you’ll be able to spend less time sifting through your email and more time on the more important stuff.

The world has been turned on its head recently and it has forced the hands of many business owners to make a complete digital transformation of their business. Many businesses have made this transformation previously, but haven’t completely worked out the logistics of it when the stay-at-home orders came down due to the COVID-19 pandemic. Today we will look at four elements of a digital transformation that are extremely useful for your business.

Social media has taken the world by storm, in no small part because of the videos that people share. We’ve all seen a shared video that we’ve wanted to keep. That’s why this blog will take you through the process of downloading videos from Facebook, Twitter, and Instagram.

When you run a successful business, you accrue a large client base. It eventually becomes impossible to please everyone, leading to some negative online reviews. With the rise of social media making it easier than ever before to take negative thoughts into the public’s view, you need to take a step back and consider your organization’s stance on how it deals with online reputation management.