ATECH MSP Blog

Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What does hosted VoIP bring to the table, and how can you leverage it to your organization’s success?

Have you ever felt the anxiety of missing out on something for no real logical reason? This fear, also known as the “fear of missing out,” (or FOMO) is applicable not just in social situations, but in the business and professional world as well. The concept might seem rather juvenile in nature, but it is a very real thing that can influence your actions… and not always in a positive way.

There is immense value in knowing what you provide to your customers and understanding that inside-out. However, knowing what you provide will only get you so far. Understanding why you do what you do can make all the difference in standing out from the rest of the businesses in your industry.

Network security is one aspect of your business that absolutely should not be underestimated. In fact, many companies fail to adequately monitor their networks, and it can lead to many complications down the road. Why is it so critical to monitor your network, and how can you make sure that your business is actually doing it?

Artificial intelligence, or AI, is a technology that many industries have found themselves benefiting greatly from, especially in the domains of cybersecurity and automation. Unfortunately, for every one great use of something, hackers will find two bad uses for it. AI has dramatically changed the landscape of cybersecurity and, more interestingly, cybercrime. Let’s take a look at why these threats are so concerning.

When something goes wrong, it makes sense that you have a process in place to go over the issue and find a solution. This process, also known as troubleshooting, will have several variables that must be accounted for, but the general process itself remains unchanged. Here are the five steps to troubleshooting any problem, as well as ensuring that the issue does not become more problematic in the future.

Businesses need all of the advantages they can get against threats, especially considering the fact that many of them adapt and evolve in response to advances in security measures. Some security researchers are seeing great success with artificial intelligence measures, a concept that could eventually become the future of network security in the business world.

Have you ever wondered how it is that people can build up bad habits over time, yet break them and establish better ones? Have you also noticed how difficult it can be to break habits that have been ingrained into the very fibers of our being over an extended period of time? Believe it or not, people can change, and the science behind it—neuroplasticity—can provide some valuable insights into how to make it happen.

While reading our blog and newsletters, you might come across the word “encrypted” quite a lot. Sometimes it’s in the form of ransomware encrypting data, while other times it might be regarding the encryption of passwords within a password manager. Regardless, one thing is certain: encryption is an important part of the modern workplace.

Dealing with a hacked computer can be scary, but depending on the severity of the hack, you might not even know your infrastructure has been breached until it’s too late to stop it, putting you in a reactionary position. Let’s go over some of the telltale signs of a computer hack and what you should do about it.

Disaster recovery is one of those platforms that businesses don’t want to have to use, but need to spend ample time planning in case they do. This is rather unique in business, so only by truly understanding what you need to get out of your disaster recovery strategy can you create the comprehensive DR system that your business requires. 

You may already be familiar with the concept of hosting your business’ technology on your own in-house network, like a server unit, but some businesses struggle to manage hardware like this effectively. In all honesty, you can get largely the same benefits of an in-house server through a hosted solution. Nowadays, the cloud makes utilizing cloud services easier than ever.

Every business has vendors and most of them take up more time than they probably should. Some of the relationships are pragmatic and fulfilling, but many take up too much time and effort and tend to distract decision makers from focusing on what is truly important within the business. As far as technology goes, depending on your company, you may have a dozen or more vendors contacting you sometimes a couple of times a month looking for you to expand your investment with their companies. Let’s talk about how vendor management can help your business.

You’d be hard-pressed to find a business that doesn’t rely on the Internet in some way, and everyone uses web browsers as a method of interfacing with the Internet. These browsers, however, are not necessarily the most secure applications by default. With some adjustments to the features, you too can optimize security and privacy when using your preferred web browser.

For twenty years, hackers have tried to breach organizational networks by finding or breaking holes in the network’s perimeter, or in exposed servers. This led to the cybersecurity industry creating software designed specifically to stop these threat actors in the act. This, in essence, created a situation where the perimeter of an organization’s network was extremely hard to breach. The problem was that as soon as something was able to get through the outer defenses, there was no end to the devastation a hacker could cause inside a network.

Let me ask you a question: if you haven’t already gone back to the office full-time, are you looking forward to the opportunity? Research has shown that your answer probably depends quite strongly on whether you are the boss or the employee. Let’s explore this phenomenon.

Large files like videos aren’t exactly the ideal attachments for something like an email. There are also cases where you have to send multiple files, some of which may be large, attached to an email, but when the files are too large, this just won’t work. Thankfully, there are some ways around this, one of which is to compress files into a .zip file with a tool found in Windows 10.

You should never settle for less than the best, especially with your business’ technology solutions. Unfortunately, this part of any company’s operations can be so stressful to manage that people often push IT maintenance to the wayside. So, if your company is not performing maintenance on its technology, how can it remain functional? It’s all about finding someone with the right skill set to manage your technology, something that is easier said than done.

Today’s cybersecurity landscape is dangerous, to say the least, prompting many organizations to adopt what is called a zero-trust policy for their security standards. Is a zero-trust policy the best solution for your company’s cybersecurity woes, and how effective is it toward preventing security issues? Let’s take a look.

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.